Oxytocin. It is a hormone that performs many functions in mammals, most notably the binding of mothers to their families, particularly their children. It looks something like this:
Given its function, we could actually call it 'the empathy molecule.' It is what makes people feel the joy and pain of other people. It increases trust and reduces fear. Hence, its role in familial binding is obvious. But the implications of this are far-reaching.
The family unit is a microcosm of society as a whole. Society is, of course, made up of families. And society is, just as obviously, defined by the myriad social interactions of its members. We all have certain norms and expectations of those interactions, independent of our culture. For example, when having a conversation, you do not expect the other person to pull out a knife and stab you. It is oxytocin that defines these norms - mostly based on empathy. Therefore, we could say without exaggeration that oxytocin is the molecule that shapes society.
Indeed, the inability to secrete it is linked with psychopathy and sociopathy.
Since our happiness (or any emotional state) is simply the balance of such molecules in our brains, it's important to pay attention to what they are, why they are secreted, and how they interact with each other. Ignoring or fighting our own biochemistry is a losing battle.
Paul Zak gave a great TED talk on exactly this:
Tuesday, October 30, 2012
Monday, October 15, 2012
Experience Resolution
Have you ever had a conversation and realized that the two of you were talking about slightly different things? If so, you're ahead of the curve, especially if you stop and clarify the nature of the difference. Many people don't realize this and continue simply to defend their point. I've seen this so much that I wrote a post about it here:
http://onexerxes.blogspot.in/2011/01/cost-of-fixing-defects.html
I spent some time thinking about why this happens. Why do we end up talking about different things? A large part, I'm sure, is simply poor communication: perhaps we just don't articulate our idea properly.
But I think that an even larger part is that, often, we just don't have the experience to speak to a certain point. So we [subconsciously?] pick the closest thing in our experience and speak on that. Now, I'm using the word 'experience' a little loosely here. I don't just mean what we have personally been through. I also mean that which we may know through studying, conversing, or any other kind of learning.
I visualize it like this:
Imagine that the field represents all possible topics. The black dots in the field represent our particular experiences. The ring around each dot represents the topical area that we may feel is close enough to our experience to justify applying our experiential knowledge to the topic at hand. So if the red dot is the topic at hand, we would apply our experience from the black dot in the center of the appropriate ring. The area inside this ring, but outside of the black dot itself, is the area of experience mismatch. This is the area that often leads to misunderstandings and disagreements.
If the red dot were to lie outside any ring, we would not speak on the topic at all. Unfortunately, this is not a place most people want to be in. This is the reason we have the rings in the first place: to expand our range of what we can speak about. As the saying goes, "People don't care what you know. They care even less about what they don't know. What they do care about is what they know."
The image makes it immediately clear why two people would end up speaking about different things: because they have different experiences. But it doesn't stop there.
The dot analogy may look familiar and that's because it is similar to the way pixels in a monitor, TV or phone work. The dots come together to make up an image we see. The more dots, the sharper the picture. We refer to that as resolution.
So the lesson is not that we need to have the same experiences as someone else to communicate effectively with them. The lesson is that there are two ways to increase our effectiveness: increase our experience resolution and decrease our experience mismatch zone.
Increasing our resolution is definitely great, but that takes time and effort. Decreasing the mismatch zone, however, could be done very easily. Consider this field, with the zone removed entirely:
Wow, that leaves us much fewer topics to be able to discuss, right? True. But it also means that the quality and accuracy of the remaining discussions will be very high. But to pull this off, it requires that when we don't know something, we say that we don't know it. That's hard for a lot of people (especially men, actually).
The bright side is that if we remove these rings, we may realize our resolution is low and be moved to increase it. So the ideal would look something like this:
Wouldn't that be great?
http://onexerxes.blogspot.in/2011/01/cost-of-fixing-defects.html
I spent some time thinking about why this happens. Why do we end up talking about different things? A large part, I'm sure, is simply poor communication: perhaps we just don't articulate our idea properly.
But I think that an even larger part is that, often, we just don't have the experience to speak to a certain point. So we [subconsciously?] pick the closest thing in our experience and speak on that. Now, I'm using the word 'experience' a little loosely here. I don't just mean what we have personally been through. I also mean that which we may know through studying, conversing, or any other kind of learning.
I visualize it like this:
Imagine that the field represents all possible topics. The black dots in the field represent our particular experiences. The ring around each dot represents the topical area that we may feel is close enough to our experience to justify applying our experiential knowledge to the topic at hand. So if the red dot is the topic at hand, we would apply our experience from the black dot in the center of the appropriate ring. The area inside this ring, but outside of the black dot itself, is the area of experience mismatch. This is the area that often leads to misunderstandings and disagreements.
If the red dot were to lie outside any ring, we would not speak on the topic at all. Unfortunately, this is not a place most people want to be in. This is the reason we have the rings in the first place: to expand our range of what we can speak about. As the saying goes, "People don't care what you know. They care even less about what they don't know. What they do care about is what they know."
The image makes it immediately clear why two people would end up speaking about different things: because they have different experiences. But it doesn't stop there.
The dot analogy may look familiar and that's because it is similar to the way pixels in a monitor, TV or phone work. The dots come together to make up an image we see. The more dots, the sharper the picture. We refer to that as resolution.
So the lesson is not that we need to have the same experiences as someone else to communicate effectively with them. The lesson is that there are two ways to increase our effectiveness: increase our experience resolution and decrease our experience mismatch zone.
Increasing our resolution is definitely great, but that takes time and effort. Decreasing the mismatch zone, however, could be done very easily. Consider this field, with the zone removed entirely:
Wow, that leaves us much fewer topics to be able to discuss, right? True. But it also means that the quality and accuracy of the remaining discussions will be very high. But to pull this off, it requires that when we don't know something, we say that we don't know it. That's hard for a lot of people (especially men, actually).
The bright side is that if we remove these rings, we may realize our resolution is low and be moved to increase it. So the ideal would look something like this:
Wouldn't that be great?
Thursday, October 11, 2012
Phuket - My Story
The following is from a guest writer who traveled with me to Phuket a few weeks back. I present to you, completely unedited by me, his experience:
It was April 5,
2012 when I was travelling to Hyderabad along with my mother for an important
function. A friend of mine agreed to drive us in his car to the venue. While we
were in the car, he informed me that a friend of his was going to join us too. Suddenly on the busy streets of Hyderabad he
pulled over and as he did an amazing personality entered in the car and sat
next to the driver’s seat. That was the first time I met Xerxes. After we were
introduced we didn’t speak till about 15 minutes as I was too busy on my phone.
But once I was done, reluctantly, I started a conversation which lasted for
about 30 minutes and ended with us exchanging our phone numbers. Little did I
know that those 30 minutes of conversation would eventually take me to Thailand
with Xerxes. Yes friends, I travelled to Phuket in September 2012 with a person
I only met for 30 minutes.
My trip began
with a message from Xerxes while I was still waiting at the Mumbai airport for
my plane. The message read, “Are you ready to rock?” and I replied “Yes”. I was absolutely unaware at that time that
this was indeed going to be a rocking trip. What followed was a funny and an exciting
trip, the memories of which I will always cherish.
I was waiting at
the Bangkok airport for my connecting flight to Phuket when Xerxes walked into
the waiting lounge. This was the first time I was meeting him after April.
After exchanging the routine greetings we proceed for some breakfast. Now, what caught his attention was a ‘Tuna pie
with some corn’ at McDonalds. He was in stitches each moment thereafter till he
finally captured it on his camera and subsequently uploaded it on his facebook
page. I kept on looking at him in amazement with so many emotions crossing my
mind. I still don’t understand what was so funny about the ‘tuna pie’?
When we landed
in Phuket we hired a cab and began our hour long journey to the hotel. In the
cab I was, as always reluctant to strike a conversation, but Xerxes broke the
ice and asked me a few questions about what I did for a living. I was
pleasantly surprised to find someone who didn’t pry too much. As the
conversation progressed, I was slowly but surely discovering an awesome person
inside this funny man. You will note that I will now use the word ‘awesome’
quite often in this blog for all the right reasons.
‘Xerxes, why do you jump to conclusions and
state them as established facts?’ That was exactly what I said at one point
in time during our cab ride to the hotel. Why, you may ask. Well, because that
is exactly what he kept on doing all the time in the cab. Simply jumping to
some conclusions about me and stating them like they were some established laws
of physics. From this point on we had this banter going on between the two of
us. This was the first time that I was being myself on a trip with someone I
barely knew. At times he would say something out of the context and I would
slowly just nod my head apparently in comprehension. Finally, we arrived at our
hotel and were warmly welcomed by the staff and given a cool and refreshing
welcome drink. Our room was very comfortably done up, the pillows, curtains and
restaurant menus well placed t demonstrated that considerable effort had
obviously gone into making the room look homely.
In the afternoon
we had to get to a meeting where we met up with some interesting people who
gave us such a warm welcome. On our way
back we were busy planning our next three days. Surprisingly, without much
debate, (which is not what one would expect in the company of complicated
Xerxes) we knew what we needed to do during this action packed and fun loaded trip.
As we got back to our hotel, we were dead tired and just need to chill or crash.
So there we were at the bar enjoying some good cocktails. I capitulated.
Nonetheless, I demurred and prayed that these cocktails were good. After a
while Xerxes told me I should not be too uptight and start trying all things I
have never done. Well, I must admit I loved all the cocktails that he suggested
I should try.
Suddenly, Xerxes
asked me if I had watched the ‘Gangnam style’ video on YouTube. I wasn’t sure
what he was talking about as at times he just speaks to himself (basically, I
meant he isn’t clear at times). As soon as I replied with a sharp no to his
question, in a heartbeat he got his phone out and showed me the video on YouTube.
Reluctantly, I took the phone and began to watch the video. After the video was
over, we headed to our room. Surprisingly, I was now humming the song ‘gangnam
style’. Yes, the magic of this clown had just only begun to work on me.
The next morning
we were ready to take off to the exotic Phi Phi islands. Snorkelling, swimming
and cocktails was all awaiting us. I was looking forward to getting some of my
best photographs here. I thought that I had a good photographer in Xerxes along
with me. But all my hopes were crushed and broken to pieces as you will now
see.
As we reached
the exotic islands, I jumped to joy to see the blue sky, clear waters and white
sand. I asked Xerxes if he could take my jumping shots to which he obliged.
After I was done with my photograph I asked him if he would like me to take a
jumping shot for him too. I was shocked with his response. He said that he used
to jump a lot but then he stopped as he suddenly turned nine. That reply
annoyed me and in the face of this masterful disinterest I immediately protested
saying,” Xerxes, you have the emotional
intelligence of a fifteen year old lad”. He laughed back far too loudly. “What?” He
asked.
Phi Phi islands
were simply exotic I was still mesmerised by its sheer beauty. The sea water
was beautifully ornamented with corals and shells. I asked Xerxes to take a
solo picture of me on a small bridge that connected two lovely stretches on the
beach. He clicked my picture, however, he got another person into my picture. I
was disgusted and objected loudly, ‘Xerxes, how could you not see this person”.
He simply laughed and kept his signature giggle look on his face. I was
flabbergasted until understanding dawned. I had now just begun to realise that
seeing me annoyed would heighten his joy. “What a sadist”, I said to myself. During the
afternoon lunch, he saw a stray cat sitting by our table. He immediately starts
playing with the cat. I think Xerxes really misses his cat ‘Tigger’ at home.
Now, as for me I’m too nervous when it comes to touching animals. I knew Xerxes
was aware about it. However, he forced me in his own subtle way to touch this
stray cat. I wasn’t sure what I was supposed to do- succumb to this force or
say a loud no. But he reminded me of his words to try new things and to which I
said – “ok I should do this”. So submissive that I am I touched this cat and
eventually ended up liking the whole experience. Finally, I touched a cat.
Yippee!!!!!
Once we reached
the calmer part of the islands we did snookering and the underwater world got
me spellbound. We gradually approached the beach and I was all geared up to
swim. I had told Xerxes that I was a poor swimmer and hence I had carried my
arm bands (they help your hands float in the water) along with me. Xerxes was
again in stitches and asked me to put them on so that he could take a picture
of me. But I was not sure why would anyone want to do that. But with this clown
(Xerxes) anything was possible.
Finally, the day
culminated as we took some final photographs with our Phi Phi island tour
guide. As we reached the hotel, I unhesitantly removed my camera from the bag
to take a look at the photographs taken. Every picture captured by Xerxes which
was intended to be my solo photo had someone from the trip inside it. I was hot
under the collar but I looked at Xerxes simultaneously also trying to mask my
disgust and said, ‘Xerxes, Awesome is an understatement to describe
your awesomeness’ (Great sarcasm there). But seeing his expressions and
smile, my disgust almost evaporated. I must point out that he has an impeccable
comic timing.
In the night we
went to the bar to chill out. Today I tired ‘Grand Marnier’ for the first time,
all thanks to Xerxes. While I was
enjoying my drink, Xerxes took a few photos of me enjoying my drinks, and there
was one photo that he really looked at and laughed his head off. He called it ‘The Samir look’. I’m still wondering
why. Eventually, we headed to our room
and at about 1 am in the morning, our room phone rang. It was my family from
India just concerned how I was getting along. Since I was fast asleep, Xerxes
answered the phone. He tired to wake me up by calling out my name a loud. But
all his efforts seemed to be in vain.
Suddenly, out of nowhere a book was thrown at me and I got up in fear.
Upon realising that he has just thrown a book at me to wake me up I just hit
the ceiling and shouted,”Xerxes, you are horrible” He silently replied, “What
am I suppose to do, you simply refused to get up”. I just ignored and went back
to my deep dreamless sleep.
The next morning
at the breakfast table, Xerxes was narrating about his stay in Argentina. Those
stories bored me to death but I patiently did some generous listening as he was
narrating his experiences from Argentina with excitement. However, when my
brains had finally frozen, I exclaimed, ‘Xerxes
Argentina’s gain was India loss’ indicating that India was unfortunate to
have him here.
The next morning
we had to go for elephant trekking. Both of us were equally excited about this
as we hadn’t ever sat on an elephant. As soon as we reached the spot, I was
surprised to see a memory of elephants all eating, playing and enjoying
themselves. Xerxes caught sight of a calf who was only a year and a half old.
Since he loves animals he started playing with this calf. I too wanted to try
it but couldn’t gather the courage. Xerxes did insist that I touch this calf
once, but I just couldn’t.
Now it was time
to finally sit on one of them. But even before we sat something really funny
happened. As soon as the elephant on which we were to ride arrived, Xerxes sat
first on the left keeping a seat for me at the right. However, little did he
know that there was going to be a big imbalance if I didn’t sit immediately. I
could see some amount of fear of falling off the elephant into his eyes. He
looked at me with irritation and said, “Could you sit fast, there is a lot of
imbalance here”. But I pretended I couldn’t understand what he was saying and
continued looking disinterested. Seeing the fear, irritation and annoyance on
his face almost made my day. Believe, me seeing all those emotions on his face
all at the same time, was a treat to my eyes. I was so much enjoying it. I too
discovered that I was enjoying seeing him annoyed in a funny way though. But then I finally sat and we bagan our ride.
The elephant
ride was quite an adventure. After a few minutes the elephant owner asked if
anyone of us would like to sit on the elephant head. Xerxes said he would go
for it. Trust me as he sat there, he was drowned in fear but he kept a pleasant
smile on his face throughout. After a while when he found it difficult to hide
his fear any longer he asked if he could move back again. All of this was
really hilarious.
Our next
destination was ‘Big Buddha’. Like always I wanted to get a solo picture of
myself capturing the entire statute. But Xerxes got my picture with someone
else again in it. By this time I was getting used to it. We were now on our way back. All this while
the only thing in my mind was that I wanted to touch that elephant calf once.
So on the way back we did cross the spot where this calf was tied. So I asked
the driver to stop the car and requested Xerxes to take my picture while I
played with he calf. I went to the calf all armed with courage and fearlessness.
I touched it and surprisingly the calf began to play with me. A unique sense of
joy and accomplishment engulfed me!
On our way back
to the hotel, I told him, ‘Xerxes, tonight I’m going to finish all my calls
before I sleep, so that no one wakes me up by throwing books at me’. I enjoyed
myself making such tongue-in-cheek remarks. Xerxes looked at me and said in a
voice only starting to reassert his authority, “Well, I thought you would want
to finish your calls before we sleep so that the phone doesn’t disturb me?” But
I looked at him with my normal sincerity and said, ‘”That is certainly not my
priority”. He seemed dismayed and settled back in his seat while I continued
grinning. We got back to our hotel in
the afternoon and headed straight to the beach.
Once we were done we headed for a late lunch to ‘Buffalo steak house’.
Again this was the first time I tried some pork only on much insistence from
Xerxes. Before we left we had an amazing ‘Irish coffee’. On the way back, right
in the middle of the street I caught sight of a classy fountain. Without any
hesitation I commanded, “Xerxes, take my photograph here”. I was pleasantly
surprised that for once he actually did a good job. What is even more
surprising is that fact that Xerxes responded well to my command. Quiet often during this trip, he usually told
me that he wouldn’t respond well to commands if at all I ever commanded.
We now reached
our hotel and crashed for the afternoon. In the evening we headed for dinner to
a classy place called ‘Mom Tri’s Kitchen’ at Villa Royale. The food was sumptuous and sublime. On the
way back to the hotel, I was very tired as it was an action packed day at the
beach additionally the walk back was long. But Xerxes seemed all charged up and
he was walking like he had some sort of wheels under his feet. Now I started whining, ‘Xerxes can you slow
down a bit, I’m tired’? He smiled but slowed down eventually. Well after a
while, again he accelerated his wheels now I was left with no option but to
start my series of whines as he was driving me up a wall, “ Xerxes, I have swam
the whole day”, “this is quiet a long walk”, “My feet are hurting”, “I don’t
have wheels to my feet unlike you”. Xerxes was having a hearty laugh and the
smile on his face refused to fade and after a while I was enjoying myself too
pulling his leg.
By the end of
these 3 days, I must honestly acknowledge that I had given Xerxes some of the
best or perhaps most of the best laughs, smiles and giggles of his life. I’m sure he won’t deny that acknowledgement”
By now I had
tried almost nine new things that I usually wouldn’t t have tried. On the final morning, I saw many pillows
fallen down next to Xerxes’ bed, so I innocently asked him, “did you wrestle
with someone in your dreams last night?”. He instantly and almost without any
hesitation replied, “No, I dreamt that the phone rang last night and I threw
all these pillows at you instead of the books”. This time I was in stitches at
the sheer impish tone of his response. We now checked out of the hotel leaving
our luggage there and went to grab some lunch. It was a very nice day but
equally hot and humid. That afternoon during my lunch I tried some amazing
apple beer (again for the first time) while Xerxes had some cheery beer in
quite a girly glass.
On the way back
to the hotel to collect our luggage, I spotted a good view of the mountains and
again commanded, “Xerxes take my photograph here”. This time with the camera in
his hands he said sternly, “Don’t you know, I don’t respond well to commands?”
I effortlessly said, “Take my photograph and this is a command.” I was again
surprised to see him oblige. By this time I was enjoying myself simply
commanding this funny man and see him obey.
On our way to
the airport, I just showed Xerxes my arm bands which I didn’t use while
swimming. Xerxes cautiously took out his camera and without a moment’s pause directed
me to put them on. I refused initially but then eventually did it to make him
happy. That was almost the end of our
trip. Phuket is such a wonderful place that every vein in my body was pulsating
with life all through my stay there.
Oh, before I
forget, this blog was to originally be written by Xerxes himself. But suddenly
in the trip he insisted I write it. On
the way back I do remember pleading before him like an innocent person in a
trail before a judge but Xerxes seemed unmoved. So finally, giving up I
disappointedly said, “Fine, I’ll write
it but remember I’m another number to the list of people you have saddened”. Again
this was a tongue-in-cheek remark. On arriving at the airport I rushed to check
in and after completing my formalities I proceed to the counter where Xerxes
was standing. His flight was cancelled so he ending up staying another night in
Thailand.
Xerxes quiet
often mentioned during this trip that he had changed my life, but at the end of
it I know that more than him, I have changed his life… and this is something
that even Xerxes cannot contest.
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